ISO 9001:2015 & IBA Approved
We are committed to total customer satisfaction. Submit your complaint or service grievance directly to our dedicated customer escalation cell.
Please provide full consignment details so our escalation team can investigate and resolve your issue promptly.
Complaint logged within 2 hours with SMS & Email ticket reference.
Local branch manager & transport team investigate within 12 hours.
Guaranteed corrective action or insurance claim filing within 24 to 48 hours.
Speak directly with our National Grievance Officer for unresolved high-priority issues.
+91 82933 47229For cargo physical damage claims, please ensure items are noted on your delivery receipt and photos are submitted within 48 hours of unloading.